FAQs

What's your exchange and return policy?

Returns: If you're not happy with your purchase, you can return items within 7 days of receipt. Items must be in their original condition and packaging.

Exchanges: We do not offer exchanges at this time. Please return the item and place a new order if needed.

How long will it take to get my order?

You’ll receive your order within 5–7 working days.

What are the payment options? Is COD available?

Yes, Cash on Delivery is available across Pakistan. We also accept online payments via debit/credit card and bank transfer for both local and international orders.

What’s the standard of your fabric and stitching?

Our outfits are made from high-quality fabric and stitched to perfection with branded tailoring standards.

What are the shipping charges?

Our standard shipping rate is PKR 350 across Pakistan.

Do you ship internationally?

Yes, we offer worldwide shipping. Charges vary by location and will be calculated at checkout.

How do I track my order?

Once shipped, you’ll receive a tracking number via SMS or email to follow your order’s journey.

How should I care for my clothes?

We recommend dry cleaning or gentle hand wash for embroidered and delicate fabrics to maintain quality.

Can I place a custom order?

Yes, custom orders are available on request - please reach out for details.